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Returns & Exchanges
We offer a 30-day return policy for all unworn timepieces in their original packaging with protective films intact.
1
Initiate Request
Visit our returns portal with your order number and email address to request a Return Merchandise Authorization (RMA).
2
Pack Securely
Place the watch back in its original presentation box and include all documentation, warranty cards, and accessories.
3
Affix Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your shipping carton.
4
Inspection & Refund
Once received, our horologists will inspect the item. Approved returns are processed to the original payment method within 5 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing