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Frequently Asked Questions

Find answers to common questions about our timepieces.

Are Héron watches water-resistant?

Yes, all Héron timepieces feature a minimum water resistance of 5 ATM (50 meters), suitable for daily wear and light splashing.

What type of movement do your watches use?

We utilize high-precision Japanese and Swiss movements, ranging from reliable automatic calibers to accurate quartz movements, depending on the collection.

How do I adjust my metal watch band?

Our metal bracelets feature adjustable links. We include a sizing tool with every order, or you may visit any professional jeweler for a custom fit.

Do you offer a warranty on your products?

Every Héron watch comes with a 24-month limited warranty covering manufacturing defects from the date of purchase.

Can I purchase replacement straps?

Yes, we offer a selection of premium leather, silicone, and stainless steel straps in our 'Accessories' section to customize your look.

How should I care for my mechanical watch?

To maintain accuracy, we recommend winding your mechanical watch regularly and avoiding proximity to strong magnetic fields or extreme temperatures.